How do we support our clients remotely?

Remote support at UNYK-PLACE

The vast majority of our clients do not live in Portugal when they begin their property purchase. Supporting buyers remotely is therefore not the exception but a core part of how we work.

The initial consultation: 100% remote

The initial consultation is always carried out remotely, whether by video call, telephone or asynchronous communication, depending on the client's preference.

We provide summary documents, market analyses and recommendations on locations and property types. This stage does not require any physical presence.

The search and pre-qualification phase

We carry out the property search, preliminary qualification and property analysis on our side.

To keep clients informed remotely, we provide detailed written reports for every shortlisted property, commented video tours of both the property and its immediate surroundings, and access to Confidencial Imobiliário market data with our analysis and context.

The property viewing trip: targeted and prepared

When clients travel to Portugal, every visit is carefully planned to maximise efficiency.

We select a limited number of properties, generally between six and ten over three to four days, all of which have been pre qualified beforehand. The objective is for clients to leave with the information needed to make a decision, not with more unanswered questions.

The legal and administrative process

Thanks to a procura (power of attorney), every step after the purchase decision can be completed without the client being physically present in Portugal.

The appointed lawyer can sign the CPCV and the Escritura on your behalf. We coordinate every stage of the process and keep clients informed throughout.

Post purchase support

After the Escritura is signed, we can continue assisting with post purchase matters, including coordinating renovation works where applicable, setting up property management and following the necessary administrative procedures.

For our BMRI clients in the Algarve, this also includes coordinating with the BMRI and Lusonorm teams through to delivery.